SERVPRO of Vermilion County - Danville, Illinois

Deb M.

Several months ago my basement flooded due to a sump pump malfunction. There were several inches of water on the floor and it was soaking into the furniture, storage items, EVERYTHING was going to be ruined, or so I thought. I live alone and I started to panic when I remembered the SERVPRO slogan of "Like it never even happened"! Hoping that they could save my belongings, I called.

THEY WERE WONDERFUL!! They had started mitigation just a couple of hours after the inspector came out and in a very short time after that the water was gone and they had their equipment set up to dry everything out. I was amazed at their speed and efficiency!

They worked seamlessly with my insurance adjustor, were unfailingly polite and always were willing to answer my many questions. I can't praise them enough and I would highly recommend them for any service that their company offers. I will always call SERVPRO first for any of my home issues.

Abby R.

Their Mitigation and construction team greatly helped me out when my basement flooded. Staff was great to deal with from top to bottom! I would definitely recommend.

Hannah A.

After my upstairs neighbor's hot water heater burst, my neighbor told me to call SERVPRO. They came right out and took over. They got rid of wet carpet and flooring very quickly. The team was in good spirits and even made us laugh. 10/10 recommend!

Melissa E.

Well I called at 3:11 and they were at my house by 3:50 to survey the damage from a busted water line to our third story toilet. The water ran through two floors into our basement. They had guys in the job 45 minutes after we called and they had everything complete by 5:45. They were polite. Explained everything thoroughly and did an amazing job. They still have to come back tomorrow and set that appointment up on the spot. I will definitely recommend them in the future! Great job Danville Servpro!

Jane C.

I had a water problem at my house and I called Servpro because my BFF recommended them; she is friends with one of the Champaign employees. I had a crew out to the house within hours. They had several employees helping me to get my belongings packed up and sorted. I was very upset with the loss. One of their crew; Josh Duprey, was very kind and courteous while helping me make tough decisions. Josh is very knowledgeable about construction and repair. He and I had many conversations about damage control for my house. If anyone needed Servpro for damage control I would recommend that they ask for Josh to be on their crew.

Jane T.

Fabulous job. We had a small fire in the kitchen and the extinguisher dust and fire smell was significant through house. Service pro returned my call immediately, which was after business hours. They came in and took over. Huge comfort. Customer service and each employee I encountered had been beyond helpful. Highly recommend.

Mary J.

During the biig freeze on the weekend of Saturday February 2, a water pipe in my laundry room burst and water was literally pumping out into the laundry room and the ajoining family room. When the water was finally turned off i had no water in the house and was very frustrated. I called a plummer first thing on that Monday morning. I was told that it would be a while before they could get to me because the freeze caused pipes to burst all over town. I had seen Servpro ads on tv and decided to call them for help in cleanimg up the water damage. They agreed to come out immediately. In the meantime, Brittany the person i had talked to at Servpro had called the plummer i had talked to and convenced him to come to my house. He did come out to check out my situation. Even though he told me he could not fix the pipes right then, he did shut down the laundry room pipes and turned my water back on for the rest of the house. I have Brittany to thank for that. She went above & beyond to help me. I knew at that moment that Servpro was the help i needed. Servpro came right out and went to work. They were very professional while also being caring. They did a great job of treating my house and furniture with the upmost care. I would recomend them to anyone having water damage. I especially thank Brittany for her help and kindness to me and my property. Mary Jackson

Elwood L. D.

Thank you Servpro for a wonderful job well done in cleaning the library's carpets. Those unknown stains came right out even the one that looked like rust. The library smells a lot cleaner, too. All of your staff is very friendly, helpful and willing to answer any questions. From Raquel and Mike, to the office ladies, Ann and Marilyn, to Matt and Josh who actually came to clean the carpets. I am still amazed it only took them a little over an hour to clean all of this space! Thank you again!!