SERVPRO of Rockford - Rockford, Illinois

Steven S.

Jose was very professional and on time with everything, he responded quickly with an estimate and started the next day with fans, mold removal, plaster removal, insulation removal and overall remediation. His crew was respectful, kind, and always on time. They were helpful when moving the furniture and items that needed to be protected, his crew worked very hard and performed clean and professional painting, drywall installation, mold removal, plaster removal, trim replacement, and insulation replacement.
I would use their services again and have praised their work ethics and professional completion to my fellow teachers.
Steve

Lynn N.

The ceiling of the kitchen in my first floor apartment was recently destroyed due to a leak in the apartment above mine. Not only was the kitchen ceiling destroyed, but the carpet in my living room and hallway were also completely soaked. My apartment manager contacted Servpro to deal with the water damage. I found them to be extremely efficient, professional, knowledgeable, courteous, and friendly! I was impressed with their work ethic and their thoroughness. I would highly recommend this company to anyone who has to deal with problems similar to mine!

Lehonna K.

Professional, quick to respond and throughly checked for unseen water damage.

Restoration was completed by Jose/Julio’s team. Absolutely professional, meticulous and stunning work!!

Diane S.

I was very impressed with excellent work done by Serv Pro. Not only were the employees masterful in the difficult task that my water problem in my lower level entailed but they were also very courteous, friendly men always arriving on time and continuously put much effort in all they did. All was greatly appreciated.

Carol M.

I had water and mold in basement after 2 storms this past week. I called ServPro and Eldany came out that same day to give estimate. The next work day Anthony and Jonny were here to tear out carpet, get rid of mold and set up high powered fans and dehumidifier. They were all very nice to work with and very respectful of my home and property. I highly recommend ServPro, Anthony, Jonny and Aldany for any cleaning or restoration. I hopefully will not need their service again but I definitely will call them if needed.

Megan C.

ServPro was great to work with when i had damage from a fire in my home. Jose my construction manager was amazing. He always responded quickly to any questions i had, he made sure that i understood everything that needing to be done, and that the work was being done right! He always went above and beyond which in a stressful situation was very appreciated. I would highly recommend ServPro to anyone and will use them again in the future if i have any work that needs to be done.

Kathy

Donny and Alejandro were Outstanding! They went in the crawlspace and found the problems and how to remedy the situation. I have had other people try to help me in this area and they were the only ones to solve the problem! 5 stars to them and Servpro!

Gary S.

Jaime, Donnie and Johnnie are pros!
When a renter died in the apartment, these guys new what to do. Jaime was a great project point person, Don and John knew how to handle the scene, professional, expertly and efficiently.
For catastrophic clean upsets ServPro is my first call because of these guys.