SERVPRO of Northwest Brooklyn -

Erica F.

I recently had the pleasure of working with SERVPRO following water damage in my apartment, and I am thrilled to share my experience.

From the initial consultation to the final touches, the team displayed exceptional professionalism and dedication. They arrived promptly at the scheduled time and took the time to thoroughly assess the situation.

Cesar C., the project manager for the water remediation work was clear in his explanations of the work that would be done and was readily accessible for any questions that arose during the project. Amit P. then served as the project manager for the construction and restoration work. He was exceptional at ensuring the project stayed on track and communicating. Amit's team worked efficiently with much care and attention spent on protecting my home before any actual construction began.

Per the recommendation of State Farm, my homeowner's insurance company, I initially selected SERVPRO. However, now that the project is complete, I can recommend SERVPRO to anyone in need of restoration or construction services. Their commitment to customer satisfaction and quality workmanship truly sets them apart.

George M.

Crew was terrific fixing the water damage after the trauma that ensued during my holiday season. I can’t give enough thanks to them for all that they did.

Tony's E.

One of my best experiences with a contractor and his staff doing repairs on my home. Prompt, courteous, professional and most important to me, trustworthy. The work was completed on time and with great precision. The work included replacing an entire floor of wood flooring after major water damage, repairing walls and painting. Most import to me, and again, completed with great precision, was the cleaning of our condo after all of the work was completed.

I am already in contact with this group to work on other projects in our home, so I highly recommend them.

Megan S.

We had an emergency leak over the weekend and the team was able to come out and get everything squared away quickly and efficiently. They explained every step in the process and were patient and kind with our questions.

Devan P.

Servpro was contracted by my building management to perform a mold remediation in our apartment and we were horrified upon return. We came home to several picture frames broken and laying on the floor, all of our couch throw pillows were nowhere to be found along with my meditation pillow, two light fixtures in our bedroom broken (one of which they tried to repair by putting it back together with two bandaids which they took from our bathroom, a room that was not apart of the remediation) and several other smaller items either broken or completely missing. My confidence in this company is extremely low and I'm anxious to retest my apartment to see if they even remediated the mold successfully.

Sade R.

Super Professional. Communicated very well throughout the process. Our basement at our restaurant flooded, making a total mess. They came the very next day, gutted and cleaned everything, cut the sheet rock so that it would’ve leave mold. Very nice very friendly

Samantha A.

We had a pipe burst and flood my basement on Christmas Eve, Angelo and his crew came within a few hours and worked to make sure my family would be safe from mold and set the space up to dry within hours. So professional and efficient every step of the way. They were calm and talked us through the process answering all questions we had. I would trust them with any emergency in your home with out a doubt. Highly recommend to anyone that's dealing with home damage.

J B.

Caesar and his team from ServPro were very professional and thorough. Very satisfied with their quality of work. Will use again. Highly recommended!