SERVPRO of Indianapolis West - Indianapolis, Indiana

Michael L.

Our warehouse had a fire sprinkler burst at night and flooded a large area. Servpro came out and removed the water before the morning work crew came in. No work time was loss.

jeffrey R.

Last week we experienced a Sump Pump failure and a flooding in our basement.
We sought out help and Servpro came to our rescue. After meeting with Andrew and then Caleb, we were treated as if we were family.
Servpro representatives were courteous, professional and very knowledgeable.
They dried out my entire basement (wall and all). They ever responded on a Holiday weekend (Andrew was on vacation)
They treated us as though our problem was the most important thing. Note: others we called were not so. They just wanted our business...Andrew and Caleb wanted our trust.
Going forward, we will recommend them to any and every one.
Make Servpro your first and last call !!!!!

Octavia S.

Mario was prompt and courteous throughout it my process. He was very knowledgeable about the job and what I should expect. He was flexible with times to meet and used his time wisely. Dilan also supported him with removal and photos throughout the process. I appreciate their help and understanding during this stressful process. Would absolutely recommend them to my friends and family.

Scott B.

The Servpro team led by Mario helped us through a water issue in the basement. They were on-site within hours of us discovering the issue and were professional, knowledgeable, diligent, polite, resourceful, and thorough. After the initial visit, they were on-site daily in order to ensure the mitigation efforts were progressing as planned. In what was a stressful situation, Servpro had an experienced team to ensure that our basement was “back to normal” within just three days of the incident. A special note of thanks to Mario who led with care, concern, commitment and strong communication skills.

Melonny W.

Ok, early February, we had water in our basement. It was terrible and an even more frustrating experience. We had extensive water in our basement. The whole basement had water. We called our insurance company State Farm, who referred Servpro for water mitigation. Well, they came out right away with equipment, humidifiers and fans to dry our home out. Mario and Orlando were the employees that we dealt with the most and who oversaw the project at our home. This team, lead by Mario and Orlando, were professional, empathetic, and addressed every concern of ours. At first, I was skeptical, but they dried our home out, cleaned it up, repaired anything that was damaged and got our home back to normal. They came everyday to evaluate the drying of our home. I could not have asked for a better team to help with water mitigation. I would have gave them more stars if I could. I would recommend them for any problems with water in your home. I know sometimes it was frustrating, but Serpro's team of professionals got our home back to normal. Thank you Mario and Orlando!!!

Forest A. J.

We used Servpro of Indianapolis West to clean up water that had come into our school after a large rain.

Drew, Mario and the entire Servpro of Indianapolis West team did a phenomenal job and made quick work of removing the water and getting our building completely dry again!

All of the employees were punctual, polite, and very professional. The equipment that they use was state of the art.

I would highly recommend them for your residential and commercial needs!

jason S.

Salvador Gonzalez is the best! Very knowledgeable, helpful, and professional! Very pleased with the work done for my mother and I! Worth every penny! He gets the job done! Highly recommend!

Beth W.

We had a fire at our house, and ServPro was there within just a few hours. They were quick to respond, professional and extremely hard working. The team was led by Karla, Sheldon, Stefani and Eduardo. They were AMAZING!!! Their communication was top notch, always letting us know what was going on. They made a very stressful situation a lot easier for us. We 100% recommend Karla and her whole ServPro team!