Rapid Taxi & Rapid Auto Motive - Pickering, Ontario

Shayne V.

This is an unbelievably rude company with terrible customer service. My son's school used them for transportation to another school, and he accidentally left his Jordan shoes behind. When I called customer service for help, they were extremely rude and hung up on me, simply stating that the office was closed. I'm not hopeful that my son will get his shoes back. The staff is unprofessional and unhelpful.

Silvia S.

I have been using Rapid Taxi for about 8 years now.
The staff and drivers were extremely professional.
On time every time. I love the worry free rides.I just want to thank everyone who has every driven me .You're Awesome

Judy L.

Yes, the dispatcher was indeed quite abrupt! However, my driver more than made up for the curt dispatcher. My driver, Ronald was courteous, professional, and very entertaining. I thoroughly enjoyed my ride to the Ajax GO station. It's an unexpected pleasure when you encounter genuinely nice people who unknowingly make your day a pleasant one. Thank you Ronald, I appreciate you!

Sunehra N.

Horrible Horrible Horrible Horrible. I wish i could give this -10 stars. The car seats always have stuff hoarding on it and extremely dirty, full of random stains and crumbs and food. Smelled heavily if cigarettes and they are all scammers. They charge you more then what its supposed to be and never ever give back proper change. So entitled, dirty and unprofessional.

D B.

NO STARS!!

If I could rate this service a MINUS 10 I would!
What has happened to this once reputable company.
Today while driving (my own vehicle) I am waiting at the light at Bayly and Liverpool to turn Left(south) on Liverpool road (Pickering), there is an advanced green ( arrow) however and elderly man was walking and in the middle of the intersection so I could not turn as I would have hit him, well the RAPID TAXI DRIVER decided to lay on his horn at me, though I could not proceed as the man was in the middle of intersection walking, once the man walking was through I was able to turn, the RAPID TAXI DRIVER decides to try to pass me on the right hand even though there VERY SHORT merge lane only
Continuing to honk.
Unfortunately unable to get a taxi cab number. Once I called to report this driver to the RAPID TAXI COMPANY, the dispatcher says well. It’s not my fault what do you want me to do and hangs up on me, the. The lady dispatcher was of no assistance either.
This company used to be reliable and reputable. The way this driver was driving was dangerous and unacceptable, the same goes for the dispatchers. Rude and disrespectful! Upon calling later as they said to call back. The dispatcher hangs up on me again when I asked for the manager or owner!
It is no wonder it has a 1 star rating!

Tammy

This has got to be The Worst taxi driver I’ve ever seen!! Driving very reckless, all over the road….poor passenger!
Hope the customer made it to where they were going in one piece.
This guy should not have a license!!!

don W.

Horrible taxi service, as a matter of fact they should receive a minus star. They should be called bush taxi service from the slump of Pakistan or India , am sorry for the folks that have to use their services. Good luck people .

Albert G.

the worst taxi company the dispatcher speaks very badly you wait a long time for an order at least 30 min horrible horrible close it's not your taxi business