Public Service - New Orleans, Louisiana

Peter Franc

Ate here for breakfast and dinner. I had the dinner first and was disappointed in the gumbo. It came out WAY too quick and the rice was undercooked and crunchy. The rest of it was pretty good. The service wasn't bad but it was all exceptionally better for breakfast. I had the French toast and it was good. I more liked the bacon as it was cooked perfectly and crispy.

Jill DeCandio

What a disaster. This restaurant looked like a great option for dinner during a recent trip to New Orleans. Looked pleasing with upscale interior and furnishings, variety of menu items, good cocktail selection, and within walking distance to our accommodations. Took awhile once seated for our waiter to come. Reviewed the cocktail menu and ordered drinks. I was told the feature cocktail I ordered couldn’t be made since they were missing ingredients. Disappointing. Only found this out after placing the order and the other person dining with me was brought their drink. As their drink became watered down waiting for me to reorder I didn’t find anything else that struck my fancy (a lot of gin based drinks and Im not a fan of gin) and asked if a the “Pink Drink” could be made but with vodka rather than gin and was told it could. Waited awhile for my new cocktail to arrive and when it did it was yellow (not pink as the name implies) and had gin not vodka. Had to wait again for the waiter to return and questioned what exactly I was drinking. He wasnt sure. Took that cocktail away. I ordered a glass of wine. (By this time I could have used the while bottle?). In to ordering…since it was later in the evening we both decided on the club croissant. Ordered those only to be told they are out of croissants! You’ve got to be kidding me. When asked what type of bread they did have we were told regular white or wheat. Pass. We looked at the menu again trying to find something else and debating if we should just finish our drinks and leave it and be done with it. Waiter came back and we asked if it would be possible to have the club on po boy bread abd was told yes. Finally! Ordered 2 more glasses of wine. Waiter brought me a wine and the other person a cocktail. I just dont get it. The sandwiches were very good on po boys but what an ordeal. Service was slow, items and ingredients weren’t available, and prices were high.

Jaclyn Butz

We stayed in the NOPSY hotel (fantastic experience) and decided to try the Public Service restaurant on site. We arrived at 5:00 (had a reservation) and the lights were off and there were no staff except the bartender. After about 15 minutes, the bartender came out and showed us to a table...then they turned on the overhead lights. The bartender explained that it was just him and apologized profusely because he was trying to bartend and be a server, all at once. They had apparently launched a new menu the day before and he was not sure what they could make, and what they couldn't....I ordered a drink advertised on the menu and he wasn't sure if they could make it or not? He would check.... After about 30 minutes, our appetizers arrived. Spinach and artichoke dip was cold in the middle and served with a few pieces of toasted baguette instead of the tortilla chips listed on the menu. We had a few other appetizers including sea food cornbread, which was undercooked. After an eternity, our entrees arrived. The most palatable was the Seafood Pasta, which was hot and very good! My shrimp PO'boy sandwich was a roll with about 6 mini shrimp on it, 1 piece of lettuce and 2 tiny pieces of tomato (see photo). My fries were good. My husband absolutely hated his red fish (catch of the day) and his smashed potatoe side was cold. At the end of the meal, I asked (again) about my drink...I requested a margarita instead of the elusive pink drink that was apparently never going to appear. I received a "margarita" in a martini glass (see photo) with our check! It was $180....for an absolutely horrible experience! We never spend this much on a meal, but we splurged because we wanted our son to have this special experience. I absolutely do not blame the server. He was obviously NOT a trained server and was trying his best to fill in when no one else was there... We saw a few other employees walking past us but no one attempted to help him, even though he was obviously in distress. It was such a stark contrast to our experience in the NOPSY hotel, which was absolutely amazing!

Em M

Awful. Easily the worst Avocado toast I've ever had. I asked for my eggs over medium they are clearly runny. Service is just bad. Had to ask for everything at least twice.

Waited SO long for everything. Half our party was done eating before the other half got their food. Do not waste your money here.

Harmonese Pleasant

Public service is just meh”.

Public service is located inside of the NOPSI hotel on Baronne.

The food has never been that great so there’s that. I do love my sweet bartenders who always know what to make as soon as I walk in the door. Shoutout to my guy Chris who always hooks up a great drink and my girl Ashely who handles the restaurant w| grace. I would go here for a nice drink, food, no in deed. Allegedly, there is a new chef in the kitchen, still doesn’t help the fact that the food isn’t great. I believe this place needs a big refresh.

Indira Morrow

We thoroughly enjoyed our experience here. The ambience was 1920's. A beautifully restored building. The service and food were wonderful. We had their meatloaf Wellington. It's was really amazing. I'm trying to duplicate it at home. The rest of the food and wine were amazing. After dinner we took the wine and finished it on the patio. A great end to the day.

Since this is in a hotel we plan to stay here, at Nola, the next time we visit.

mizze Ezzie

I decided to dine in at public service restaurant on 12/13/24 for My wife and I 10th anniversary, and what a wonderful experience I ordered the shrimp pasta Which was delicious! My wife ordered Gumbo. Our waitress Christian was amazing! The drinks were top shelf! Great experience!

Mace Russell

I was so excited to try this place because it's looks really nice inside. The booths are cozy and i love the lighting and all the details on the walls. Atmosphere was AMAZING. HOWEVER, the lobby was playing loud music and the restaurant also had music on. It took a LONG time to get drinks. I'm talking 15-20 mins though the drinks were great. The food was OK at best. They need new menus as they were out of several things