MCL AUTO (McLachlan Automotive) - Trail, British Columbia

Jacob W.

Went hear in my search for the best price for winter tires. I had said for my 2019 I asked what his cheapest tires were? He responded with "we don't have cheap tires" in a snarky voice. Then he said "we don't keep old tires". Good cause I want new tires at the most affordable rate not some employe upselling telling me how much for a higher price tire than their lowest.

I felt his treatment of me was comparable to someone trying to keep a junkie out of their store. Cause junkies on $30,000 vehicles..

Kamele D.

5 stars all day long! Don and his crew are so thorough, with incredible communication and absolutely gems to work with. After 2years of ongoing issues with our BMW and another mechanic we took it to MC Auto. Don and his crew kept us in the loop, step by step and our car is perfect now. We also have a Volvo. And just today I picked it up after a few things were happening. Don walked me through everything in detail, invoice was detailed and so reasonable! I left with a smile on my face and my car is back to new!
1000% recommend this company. We are huge fans and they will forever be our go to guys ☺️ thank you Don and the gang!

Peter L.

I bought a X5 from Don and his team in January. The customer service and commitment to their product has given me great peace of mind with all questions I have along the way. I love my new car. Thanks Don, couldn’t be happier with my decision.

Robert V.

Just recently purchased a used 2018 Honda Accord touring from here and it was done very professionally. Don had the right tools to find it, considering the current state in the auto industry, for the right price. With two vehicles previously purchased here and the well-executed services done by him and his team over the years, I would highly recommend this place for your automotive needs.

Leslie B.

We purchased a car and took it to Don for servicing. It was the first time we have used McLachlan Auto. Our drop off time was 8am and when we arrived Don said it would be ready at 10am and they would call. At 10am we got a call saying the car was ready. Don and Lindsay were friendly and helpful and we now have found our new home for car maintenance. Also I was having problems connecting my cell to the car and I returned to McLachlan's and they took the time to help me get it all set up. What better service can one get?

Adam L.

I don't often "open my hood to strangers", but Don and the team at MCL have more than proven themselves to be incredibly knowledgeable and committed to earning your trust. Don got me in last minute for a concerning oil leak that ended up being an oil pan drain plug washer issue (from a recent dealership visit). Don and his tech showed me the issue, put my mind at ease, and got it fixed in minutes. Thanks again Don - we'll be seeing you again soon!

Bee K.

I bought a 2013 BMW Z4 here. Don was very easy and a pleasure to do business with. The service I've received since has been great and I'm loving the car.

Tony N.

Excellent company. They mostly sell used BMWs and other European makes and have excellent technical knowledge on what they sell. These people will bend over backwards to help you get what you need. Service pricing is competitive and I highly recommend with any used vehicle purchase that you also get a warranty package. I have purchased 2 vehicles from them and have all my mechanical work done here. I have referred my friends and family to McLachlan's and l go there for all my vehicle needs.