Enterprise Car & Van Hire - Carlisle East - Carlisle

Michael Griffiths

I needed a big van to move some wardrobes and a massive riser-recliner all the way up from Chester to Carlisle. I was really impressed with everything from Enterprise. The customer service was brilliant, the cost was very reasonable, and the Van (a huge Ford Transit) was lovely. I popped in a couple of weeks ahead of time to discuss which van and which rental agreement (there are various levels of insurance excess). The staff were all lovely and really helpful. On the day most of the paperwork was already done on line, so it was a really efficient pick up and drop off. I'll definitely use them again!

Matthew Lewns

We were due to pick up a van from Glasgow ahead of starting the three peaks challenge - all trains that day terminated at Carlisle due to a fallen tree on the tracks.

We managed to book another van to pick up from Carlisle instead of through the website - there were some issues with availability that meant the website should not have allowed us to book said vehicle for our desired pick up time, but Ed and the team went above and beyond to ensure we had a suitable alternative at no additional cost.

They even clubbed together and raised £100 for the Charity we were doing the challenge in aid of!

Thank you Ed and team - your customer service and willingness to help was top class

Satheesanan Srikantharajah

Becky and the team were super helpful when i needed a van to move my belongings from here to London. Friendly team leading to a pleasant experience. Thanks guys!

Jason Weatherill

The staff were very helpful and were a pleasure to deal with. There was a small hiccup with my rental, but Naomi the branch manager went above and beyond to rectify this for me. Exceptional service and would recommend to friends and family.

Paul Clapperton

Hired a car over the last weekend for Enterprise - Penrith cumbria UK branch and I have to say what a fantastic service we got . The staff were great and true to the point . If the site would lete add more Stars it would be 10+ keep up the good work and I'll be back for another rental off you at some point.

Pepe Lapew

Not very helpful staff, needed a car, they "upgraded" me because they didn't have the available vehicle that was promised, cost another £90, when I arrived in branch told me I needed a credit card, this was not mentioned had to sit through rush hour traffic to get there which could of easily been said over the phone, lady who served me was extremely unhelpful and condescending, very disappointing as it was my first time using enterprise

Gicu Dacian

Every Enterprise establishment is great, if you want to rent a car they have it, good service good quality car's, I don't know what to say about the price but it seems good

Thomas Whittam

Phoned up ask if I could get a Luton in 3 days time for a house move they said no problem

Abbie was brilliant as rest of staff she phoned me up helped me through out booking/getting the van/returning .

The van it's self was in good condition and 1/4 full . When returned I was 3.5 litres under but the altered the difference without excess charge which was £5/6 of deposit more then if I filled 4 litres up and had to go for it myself.

All in in all good service.