Drive Auto Group - Pickering, Ontario

Michael M.

Right from the time my wife and I met with George and Matthew to discuss a potential purchase we were treated fairly, with professionalism and truly made to feel like our wishes and needs were of utmost importance.
We live nearly an hour away and have many other options of dealership, but Drive Auto Group referred us to Pickering Honda and this was the best car buying experience we've ever had.
Gurpinder took care of the financials for us, he even came to our neighbourhood to collect the ownership for our trade.
David showed me every feature on the new vehicle and did not rush it either.
Amazing buying experience, we will be back.
Mike and Kerry

Jeya B.

It was suggested that I go here by my insurer to repair some minor body damage, CSN BRIMELL - CSN Collision Centres(Which is part of BRIMELL TOYOTA WHICH NOW CALLED THE DRIVE AUTOGROUP) I was not referred to this company by anyone personally.

This team repaired the body work on my SUV. They also damaged the paint on my SUV by driving around while the vehicle was sent for collison repairs , they did not re-secure the mud flare around the SUV wheel well properly (I secured it on my own), and they returned my vehicle without its stock decal on the quarter panel. One step forward, three steps back. It took 5 months for initial repair was complete and only after I called them on more than 10 separate occasions. The vehicle was return to me without cleaning the paint surface or interior after 5 months keeping for repairs and they have driven the vehicle for 2000KM telling that after repair they were test driving it which is absoultely make no sense the the vehicle was left for collison repairs on the the body.

This whole process took over 5 Months. Overall they seem disorganized, unresponsive, willing to cut corners on simple tasks, and not focused on detail. I will never go back there. If you want your vehicle repaired with some peace of mind that the work is being performed properly I suggest you don’t either.

For the owners who may respond to my comments in an attempt to demonstrate to future potential customers that they are conscientious, I would suggest saving your comment and focus on delivering your services properly at the time of repair and contact with your customers.
4

De

We all know how it is like to buy a used car, one dealership says something and the other says something totally different.
My budget was to buy a used but an SUV in great condition.
As always, when you are about to finance a car, your top concern is to get the lowest possible interest rate % with a reasonable term.
I found Drive Auto Group's @ Honda-Pickering dealership as a one stop shop, when my credit application was forwarded to "Mr. Syed Raza", he is a real Credit Specialist in his field, and he surpassed my expectations with his great professionalism and ownership, when he dealt with the lenders.
He took his time but kept me well informed with the situation via email/txt messages/phone call.
Long story short! In the very short time, he got me a deal which I couldn't refused.
I was truly glad when I picked up my SUV from the dealership, its like buying with full confidence and complete peace of mind!
***Highly recommended to all 1st time/New customers***

mahvish A.

I recently purchased a Honda civic 2017 for my son from the Honda Pickering Location through Syed Raza.
I gave him some specifics and my requirement / budget for the car .. I must say the service was exceptional. I have bought cars previously and never been served with such professionalism. I highly recommend everyone to Aproach syed Raza for any services needed at Honda ..

Dj S.

After shopping around for a car at several dealerships, I couldn't be more happy with meeting Mr. Syed Raza. Syed made me feel at home. His service exceptional and made the process so easy. I can't thank him enough for his humility, generosity and friendliness. I am now a happy owner of a Honda HRV. Thank you so much for the time you spent with me in getting me exactly what I needed. I will forever be a customer !

Angie D.

Please improve your dealerships service quality. Dealerships should not just be about selling cars! Don't break people's cars!
Agincourt Nissan, owned by this auto group is perfect example:
Sales-Very good.
Service-Pure Incompetence.
Details:
Buy new cars here BUT DO not get service/repairs here. Do it at 401 Dixie or even the Nissan in Ajax to avoid losing many days off work, thousands of dollars fixing stuff then only see new problems suddenly appear on your NEW CAR.

Sometimes it makes you wonder if these guys purposely breaks something on your car once in a while during servicing something as simple as an Oil Change, in order to get more money from you, and your NEW CAR!

Received Nissan mail to replace passenger airbag? They will tell you it's fake mail and will not replace it for free! Did not even bother to offer email to receive and check letter scanned, or to verify the recall order with Nissan. Maybe Nissan does not pay as well for warranty replacements for these guys to do what they are supposed to do?

It's great to have a great buying experience. But then you make people lose trust when their new car gets broken by your dealerships. Nissan recall orders gets rejected over the phone verbally without even sounding caring at all about your customers. You will sell many cars. You will also lose many people like me, afterward, who will go to 401 Dixie in future its just as close in Toronto.

Shanel T.

It was an extremely stressful task trying to find and get approved for a vehicle I could afford. Having a vehicle is very important and convenient for me because I live in Whitby and work in Toronto, so long commutes are daily routines.
Mr. Syed Raza and Mr. George Ettienne (GB), took the time and made all the efforts to get me in a vehicle after several other dealerships refused me. I am so greatful to Mr. Raza for not only getting me approved for a vehicle but also for helping me maintain my job and in turn my home and lifestyle, which is what this vehicle does for me and my family.
Drive Autogroup is and will always be my #1 recommendation to anyone looking to purchase, finance or lease a vehicle.
Thank You, Mr. Syed Raza!
Thank You, GB!
Thank You, Drive Autogroup!

sadaf A.

It was really a great experience with Acura Pickering and particularly with Mr. Syed Raza and Mr. Muneeb Ullah. Both of them were really helpful and they made it very convenient for me. They are professional but put their efforts like family members I really feel very comfortable dealing with them. Muneeb gives response to my queries even after his working hours. Thanks again for all the effort and hard work.👍