Cap-it Langley City - Langley Twp, British Columbia

Garreth H.

Update Feb 25, 2025. Cap-it still hasn't reached out and I can only assume that they think I'll just go away either that or they just don't care about customer satisfaction.

I took delivery on June 6 2024 of my color matched truck cap, before purchasing I was concerned about water leaks. I was assured that the caps dont leak but its possible to have water leak from the front window since I ordered mine with a removable slider front window and was informed the seal could roll or get pinched from removal for cleaning purposes. After the first rain fall, I noticed water leaking in from both side windows. I contacted cap-it, was told to come back and they would seal it. I had to take the day off work to do so. The next rain fall, it still leaked. Another day off work, another attempt to re-seal the cap. After my second visit one of the techs mentioned that the window openings appear that they may have been cut wrong and the sealing surface wasn't as much as it should be but thinks he got it sealed this time. I should have opted for a refund right then and there but gave them the benefit of the doubt. Before leaving I spoke with Clive and informed him that I cannot keep taking days off work for them to try to seal out the water and if it continues to leak I would like a refund. Sadly, it still leaks and with carpeted interior which will eventually turn to hazardous mold, the windows fog up to were I cannot see out the back window causing hazardous and unsafe driving conditions. I paid over 4,200$ for this cap and am greatly disappointed with its quality. I've since emailed cap-it twice now dating back to November 17th and still haven't gotten a reply so here we are leaving poor Google review. Sad it has to come to this.

Jay H.

This place has reliable service, but I had to wait a month and a half to get all the parts and the Alucap installed properly but I do have to mention that their email responses were slow, and it wasn't easy to get someone on the phone at the office. They need to improve their customer service. Otherwise, I am very happy with the work they have done.

Timothy G.

After back and forth struggles with another supplier that I was using for my company, I had a great experience dealing with Harry at Cap-it Langley. He was more than happy and interested in answering any questions I had about their roof tents. A highly recommended professional service. Thanks again

steve W.

Went to Cap-it beginning of March to get a tunnel cover and a ladder rack but on my truck paid for it all $2500 supposed to come in Saturday. They’re gonna put it on. I got put off come in the next Saturday. I got put off so I made appointment during the week. I come in the only put the tunnel cover on. They didn’t put the ladder rack on, and when the parts come in, I just took them and I had to pay somebody else to put them on. This is the worst place I’ve ever been to. They got no experience I went to the.capit in Coquitlam. They were great. I didn’t mind having to pay again cause I had no choice.

Vanessa B.

Fantastic experience with Clive!
Went in and ordered a new canopy for my 2023 Tundra color matched too and it came within 2.5-3 weeks. My Tundra was still on its way in and had not yet arrived, Clive was great letting me know it will still be there when my Tundra arrived and that as soon as I got news my Tundra was in I called and booked my appointment right away. The time it took was great 2-2.5 hrs installed; way faster than when I had my canopy on my 2018 Tacoma installed. I would absolutely recommend this location, and I live on Vancouver island but frequent the Fraser Valley to visit my folks.

W M.

Best service went to many other places to order canopy for my 1961 truck they all turn me down .Finally a friend recommended cap-it and they did it ..got me the canopy exactly the way i wanted and the bed spray is perfection

TheReal F.

These guys are Langley’s best go too store for roof racks truck bed covers and more with the new location that makes them shine they are displaying truck accessories aswell

kirk B.

Came in trying to find a mounting option for my factory roof rails.
They had some spare parts laying around I can fab up.
Amazing help, clean shop. !
Highly recommend!