Hertz Car Rental - Hollywood - Pembroke Road - Hollywood, Florida

alaint99

Je suis allé passer deux semaines à Hallandale , Floride et pour l'occasion j'ai loué une voiture chez Hertz, 2233 Pembroke Rd, Hollywood, FL 33020.... Je suis 100 % satisfait de mon expérience.. Très bon service , personnel courtois , attentif à nos besoins, Voiture propre et bien équipée, et le meilleur prix trouvé lors de ma recherche d'auto !! Merci de votre bon service .. je vais certainement répéter l'expérience !!

Guy Michon

Ils sont toujours parfait

No Name

Poor car quality, poor management, they hate customers. Use any other locations - that’s my advice.

You gave me a dirty car (even though I saw that you supposedly washed it) which had no windshield washer fluid at all and which had a rattling air conditioner and right bearings. Your manager behaved rudely to me and generally did not care about any of my requests. She probably just hates white people.

Marvin Iavecchia

Worst Hertz ever. Car was not ready when we arrived at opening 8am and still dirty inside stains on seats etc. Had to wait for cleaning and air add to tires. Car smelled over powering of deodorizer and later like rotten fish. Searched car and found rotting egg under the seat cracked open. Car then had low tire pressure and lost over night after filling with air. Then the auto start has feature started malfunctioning and the car would die at stop lights. Returned to Hertz for an exchange and was told there was too much dog hair in the vehicle and I would be charged 150 for cleaning. No Bueno

Vladislav Klyushin

I've arrived at my reservation time, there were 2 employees at the counter and just 2 other people ahead me. I was waiting for help 35 minutes and then another 25 minutes took process of picking up a car. It's 1 hour of waiting just to get a car!!!
And yes, online check in is not available here.
And when I got my Tesla it was just 27% charged!

I got gold status at Enterprise and Five stars at Herzt, but this location is the worst.
Don't even go there, don't waist your time.

Maria Laura Rincon

If I could give zero stars, I would! And this is why:

I had made a reservation online to rent a car from this agency, but when I was about to pay, the employee (who's name I unfortunately forgot) was trying to force me to pay the OPTIONAL insurance. To top it all off, he started with the most expensive options for insurance and only when he knew I wouldn't pay it, he started giving me the lowest insurance prices (which are still ridiculously high.) I finally said: "Listen, are you going to rent me the car for the agreed priced on my reservation or not?" He insisted: "How are you paying for the damages if you crash the car?"... I grabbed my card and took my business to SERIOUS car rental company.

If you want a professional service and fair prices, GO TO ENTERPRISE! Beware of these scammers at this specific Hertz/Thrifty Office!!!

ben sherman

Do not bother renting here. Had an online reservation for a tesla. Showed up to pick it up, there where 5 teslas on the lot and they would not want to give me any of them. Did not offer any solutions either.

Trameka Key

Great service and very professional especially Jackie I think that’s his name . No complaints here. All the staff were great .