SERVPRO of Morton Grove / East Niles - Niles, Illinois

Nona Lipsit

I had such a fantastic experience under awful conditions. George Santer, the project manager, could not have been any more professional, knowledgeable, patient, and accommodating. He is extremely knowledgeable and answered all my questions and took numerous phone calls from me to answer even more questions. He was very reassuring during the process. Ivan and Luis came to do the remediation and they were also so professional, accommodating and kind. Despite the mess they walked into they left the basement extremely tidy. I truly appreciate all that they have done and will do to assist me during a trying time. I would highly recommend them.

Veronika Getz

A close family member passed away unexpectedly, and it wasn’t discovered for several days. Servpro provided a very reasonable estimate for biohazard cleanup, and they were able to come a couple days after the estimate was provided.

The 2 gentlemen that came to perform the cleanup (I’m terrible with names, I believe one gentleman was Ivan?) were very friendly, courteous and efficient. They kept everything happening in the room secured behind zipped (for access) plastic sheeting. They removed the bedding, mattress and bed frame and were done in under 4 hours. They left an air cleaning machine on for 3 days, and they then came back to retrieve it.

We’ve been able to clean and stage the house to sell, without worry of any stains or odor left behind. Servpro was a huge help in getting this behind us, and they were very professional and timely. I’d use Servpro of Niles again if I ever needed these services (but I hope I don’t)!

Tyler Knutson

After discovering a substantial leak, Mario and his team were very quick to respond and begin mitigation work, preventing thousands of dollars in further damage. The quality of work and communication were excellent. The equipment setup was very professional, and a member from the Servpro team visited daily to check on status and provide guidance and updates.

In all, their work was of excellent quality. I highly recommend Servpro of Morton Grove / East Niles.

(Additional thanks to Diego, Alberto, Luis, and Ivan for their professionalism and kindness).

Charlie Ritchie

The Servpro crew from Morton Grove was excellent. The team was led by George and included Alberto, Luis, Jose, Gabriel and Diego. They were certain to make sure my issues were fixed before they considered themselves finished with my condo. A nice group a guys who really know their craft. Thanks again!

Jill Howe

George Santer and his team (Luis, Jose, Alfredo, Diego, and Alberto) came to assess our situation (we needed mold remediation after a leak), and he brought his team to do the set up. Not only was the set up fast, it looked great. We had the fans going for three days and then they came and packed the whole things up in 20 minutes. George even came back to give readings before and after. I HIGHLY recommend the Morton Grove/East Niles location!

Becky Sleeth Perring

Our condo was hit and flooded by hurricane Milton. George Santer and his crew Alberto Luis Jose Gabriel Diego took great care of us. George explained every step and why. His crew are very hard workers and very polite. Service was so good that they did several condos in our community. Thank you again George!

Heidi Spielmaker

Ivan, Mario and Alfredo did a fabulous job! Honest, no added cost unless discussed and agree upon by us and really nice/professuonal! Thanks so much, would highly recommend!

joe reser

Thanks to George Luis Diego Jose Gabriel and Alberto fir cleaning up my Hurricane Milton water mess. They work hard conscientiously courteously and promptly. I cannot say enough about the quality of their work. Worth every penny!