DS Services - Grand Prairie, Texas

DS Services, situé à l'adresse 3405 High Prairie Rd, Grand Prairie, TX 75050, est un fournisseur d'eau en bouteille reconnu. Vous pouvez les contacter par téléphone au 8002016218 ou visiter leur site web à water.com.

Cette entreprise offre des services de livraison pour votre confort et dispose d'une entrée accessible en fauteuil roulant et d'un parking accessible pour les personnes à mobilité réduite. DS Services est une entreprise bien établie qui a reçu 36 avis sur Google My Business, avec une note moyenne de 2,5/5.

Les caractéristiques uniques de DS Services incluent une équipe expérimentée et professionnelle, offrant une large gamme de produits de qualité pour répondre à vos besoins en matière d'eau potable. Que vous soyez une entreprise ou un particulier, DS Services est en mesure de vous offrir des solutions adaptées à votre situation.

En ce qui concerne la localisation, DS Services est situé dans une zone facilement accessible, ce qui facilite la livraison et le ramassage des bouteilles d'eau. De plus, le parking accessible en fauteuil roulant montre l'engagement de l'entreprise envers l'accessibilité et le confort de ses clients.

En visitant leur site web, vous pourrez découvrir une gamme complète de produits et services proposés par DS Services. Vous pourrez également en savoir plus sur leur histoire, leur équipe et leur engagement envers la qualité et la satisfaction client.

Avis de DS Services

Bladimir Amaya

5/5

So far I’ve been a customer for 21 years and have not missed a beat. I have gotten different drivers and they are still providing the best of service and getting my fresh water at home. I have family in Austin and they too have a great service.

Jason Miller

1/5

Customer service has gone way downhill. I have been a paying customer for many years and recently have seen multiple instances of deliveries just not showing up. I have not had a water delivery in a month. They still bill me for the privilege of having to call in to customer service and ask for a reschedule. I would not recommend this service to anyone as they have little regard for customer loyalty, let alone meeting their transactional commitments.

I AM T O

5/5

I think this is a very good company that has a new tracking system that is real time from time a customer orders online it updates into the delivery driver's phone. I know because I made changes 15 minutes before he arrived with my delivery. I know that their system is used friendly and their customer service reps are now well trained. I had to make several changes from our business billing to delivery address. I couldn't change the billing address from the delivery address online because of security reasons - fraud. Therefore, a customer service representative assisted me, and this I am thankful for. DS Services is Sparkletts and where we purchase bottled water and the 5 gallon jugs of Sparkletts great tasting water.

Puneet Mittal

1/5

Horrible services. I ordered the hot and cold water cooler with 5 gallon water bottles. The servicemen left the cooler and the bottle inside my apartment but did not turn it on. Later when I plugged the cooler on, I found it was only delivering cold water. I called the customer service and the person on phone told that all their water coolers are refurbished so lots of times they get these calls and then transferred me to another department who takes care of replacement. I waited on phone for 30 min and no answer. Cancelled the services and was charged rental for the defective cooler that they did not care to replace. When I called for the rental charges, the customer executive said that I should have waited on phone more and eventually got helped. Are you serious As if the customer doesn't have any other work to do then to wait on phone for your crappy customer service. Worst services ever.

Molly Mann

1/5

CONSUMER BEWARE and read other similar teviews
I was a customer for appx.5 years. When hot water feature broke could not get someone out for replacement.
Was receiving too many deliveries so adjusted my schedule.
They still delivered water until after many phone calls they got it right.
My use went down even further due to travel so I suspended service.
Didnt realize I was still being billed for cooler rental (my mistake). When I contacted to release suspension discovered they had sent me to collections. I had not received any correspondence or phone calls from them the whole time. They simply turned me into collections. I've taken care of the issue with collections but have a +800 credit score and am so afraid this will reflect badly.
Just dont use them. Horrible customer service and communication.

Stephanie McCarter

5/5

I have been a long time customer of DS Waters in two different states with great service - recently; however, I had an issue with customer service in one of the offices. The corporate office was contacted and immediate action was taken! In fact all offices reached out to me and customer service went above and beyond to correct the problem!!. Though the company has grown, I can affirm that the current CEO, Tom Harrington, really cares about his customers and making sure each customer is treated fairly and is satisfied!

Rita Cartwright

5/5

We love this company because of their excellent products, outstanding services and the attitudes of all the staff, from the people on the phones to the delivery drivers. Our order changes from month to month any where from lowest, 8 - 5 gallon bottles to 12 plus several cases of small bottles. Our driver always calls about 10 minutes in advance because I am handicapped and it takes me a little time to get to the garage. Carrey (not sure on the spelling) our driver, always goes above and beyond what you would expect to make sure we get everything we wanted and needed. His kindness and professionalism makes us glad we chose DS Service.
Rita C
Justin, Texas

Paul Kroenung

5/5

Great service from the deliver y people. We're an elderly couple and I'm 100A% disabled. The delivery person brings the heavy 5 gallon jugs of water in for us. We can slide them to our bottom filling cooler when we have to change water. The water is fresh tasting, and the quality of the water is so much better tasting than Fort Worth water,